Welcome to TREKSTOR support!

Our online support will help you find a fast and uncomplicated solution to your problem.

To proceed, please sit back and read the following instructions. They contain important and interesting information on further steps and customer support.

You can find concise, summarised information on the warranty and warranty terms in our terms of service.

What do I need to do?

If you have questions about your product or problems, please proceed as follows:

FAQs & Downloads

If you have any questions, please visit the following sections first for quick answers or additional assistance:

  • FAQ sections
  • User manuals
  • Product detail pages

Open service ticket

Does your problem still remain?

In the next step, please contact our service team directly.

By direct contact with us as a manufacturer via our service hotline or our service form, the processing time of your request is shortened, at the same time a high quality of the advice and support is ensured: